Boots

Boots

Unlike in the United States where the word Pharmacy is used for the name of the store where you go to pick up your prescriptions, or over the counter medications, in the UK everyone refers to it as the Chemist.

In fact, you would be hard pressed to distinguish the name chemist from that of Boots, as the two names are so intertwined in the UK, that you could say either and Boots would instantly come to mind.

Boots currently has over 2,500 locations spread around England, Scotland, Wales and Northern Ireland and is the number one chemist-led health and beauty retail outlet in the country.

According to Boots website, their mission is: “To be the first choice for pharmacy, health and beauty – caring for people, customers and communities everywhere”.

The story about Boots begins in 1849, when Herbalist, John Boots, opened his first store in Goose Gate, Nottingham, selling remedies described as being a cheaper alternative to traditional medicines.

John Boots was, however, a sickly man, and despite being a chemist, he died in 1860, aged just 45, leaving his widow Mary and son Jesse to run the family business.

With the Second Industrial Revolution now in full swing, the 1870’s saw the working class start to move away from the traditional herbal remedies, and more towards patent drugs that were being heavily advertised.

This prompted Jesse to launch a large advertising campaign in 1887, promoting Boots, as a store that sold traditional medicines at an affordable cost, using the slogan “health for a shilling”.

With business was now booming Boots opened their first department store in downtown Nottingham, on Pelham Street, in 1892.

The public took to the new store immediately, in part thanks to the innovative electric lighting and the now wide variety of fancy goods on offer.

With the outbreak of the First World War Britain lost its access to chemicals from Germany, forcing Boots to put together a team that could manufacture synthetic drugs like aspirin.

The company was soon supplying the government with drugs for their field hospitals, along with water sterilization tablets, that they claimed would kill dysentery, coli, and typhoid and cholera organisms in 30 minutes.

In 1919, agents were appointed in India, to start selling Boots products overseas. This was the start of a growing network that would soon span the globe.

In 1936, we saw the first international branch of Boots open in Wellington, New Zealand.

While speaking at a dinner in Wellington, Jesse’s son, and now company Chairman John Boot said:

“Profit is not our main objective. But we are proud of the great health and domestic service that we have built up, and we believe that we can extend that service gradually in the British Empire and make the benefits of our methods and our organisation accessible… overseas.”

Boots continued to grow both at home and abroad, increasing its market share in Britain, after acquiring competitor Timothy Whites & Taylors 622 stores in 1968.

Boots Chemist

In 2007 Boots was taken over by Alliance-UniChem making it no longer a one-store high street shop in the city centre, but a big player in the pharmaceutical and cosmetic world.

Now with another big player in the retail Pharmaceutical world to compete against, American drugstore giant Walgreens acquired Boots Alliance, to become a true global health-care leader.

Location

Boots currently has 12 stores at Heathrow Airport, located in Terminals 2, 3, 4 and 5 for all your travel needs either before or after your flight.

Terminal 2, after security

Opening hours: 05:00 – 22:00

Terminal 2, after security

Opening hours: 05:00 – 22:00

+44 (0)20 8759 3866

 

Terminal 2, Arrivals

Opening hours: 05:30 – 22:00

+44 (0)20 8384 1006

 

Terminal 3, before security

Opening hours: 06:00 – 22:00

+44 (0)20 8897 1817

Terminal 3, after security

Opening hours: 05:30 – 21:30

+44 (0)20 8897 1891

Terminal 3, Arrivals

Opening hours: 05:30 – 22:00

+44 (0)20 8897 0117

Terminal 4, after security

Opening hours: 05:30 – 22:00

+44 (0)20 8897 1893

Terminal 4, after security

Opening hours: 06:00 – 22:00

+44 (0)20 8897 9726

Terminal 4, after security

Opening hours: 06:00 – 22:00

+44 (0)20 8897 9726

Terminal 4, Arrivals

Opening hours: 05:30 – 22:00

+44 (0)20 8897 9726

Terminal 5, before security

Opening hours: 05:30 – 22:00

+44 (0)20 8321 3473

Terminal 5, after security

Opening hours: Satellite B: 05:30 – 22:00

+44 (0)20 8384 1006

Terminal 5, after security

Opening hours: 05:30 – 22:00

+44 (0)20 8384 1006

 

Photos thank to R/DV/RS and Andrew Stawartz.